Log into Lync with your official university email address (e.g., email@example.com) as opposed to your NetID. If you are unsure of your address, you can find it on the UConn phonebook: http://phonebook.uconn.edu/
Enter your NetID password into Password text box.
If the pop-up “Do you want us to save your Lync sign-in info?” appears, click Yes if you would like to save your login info and sign in automatically next time.
If you see the pop-up “Can’t sign in to Lync” click OK.
In the sign-in screen, (1) enter your official university email address (firstname.lastname@example.org) in the sign-in address box. (2) Delete any text pre-populated in the User name box and replace it with your official university email address (email@example.com). (3) Enter your NetID password in the Password box.
If a pop-up appears for retrieving calendar data from Outlook , enter UConn\NetID (for most users) in the User name text box and your NetID password in the Password text box.